Delivery and Returns Policy

Delivery and Returns Policy

Returns & Exchanges:

At DaCooking, we do our best to ensure that our

Product descriptions are as detailed as possible so that you do not encounter

No surprises when you receive our products. We want our

Customers know exactly what they are ordering.

Order cancellation policy:

We are proud of our ability to process quickly

All orders that are placed on our site. Most orders

Are processed within 12 hours. If you wish to cancel your order for

For any reason, send us an email to contact@DaCooking.com as soon as possible.

A large majority of items in stock are processed and/or

Shipped within 12 hours, it is imperative that you contact us during

This period, so that we can try to cancel your order before

That it is not processed and/or shipped.

No request to cancel your order can be

Taken into account if it has already been processed.

Address error:

It is your responsibility to verify the accuracy of this

Address and contact us very quickly to specify a

Modification. The latter can only be done if your

Order has not yet been processed.

We cannot be held responsible for the information

Incorrect shipping. We are also not responsible for

Refused or undeliverable orders (unreachable addresses, addresses

Incomplete...).

In the latter cases, these packages can be returned to us,

But not always.

If your order is returned to the sender, we will

Will offer the refund of your order deducted from the shipping costs or

We will offer you a reshipment, according to your choice.

You are not eligible for reshipment or refund

Of your order as long as your package has not been received by the sender.

Return policy:

We accept returns* for any reason! That

You are dissatisfied or you have simply changed your mind. Our

Return policy is 14 days from the time you receive your

Products. If for any reason you are not satisfied, just

Fill out this return form. Sign it and then send it with your package to the address that

We will let you know when you write to our support.